Refund Policy

Last Updated: January 2025

Our Promise to You

If you're not satisfied with our service, we want to make it right. Period.

No complicated forms. No lengthy explanations required. No hoops to jump through.

Just email us and we'll handle it. We got you.

How It Works

Getting a refund is as simple as sending us an email:

1. Email us at support@campgroundsocial.com
2. Let us know you'd like a refund (no explanation needed)
3. We'll process it right away - usually within 24 hours
4. Refund appears in your account within 5-10 business days

Canceling Your Subscription

You can cancel anytime - no questions asked:

1. Log into your dashboard
2. Go to Billing → Manage Subscription
3. Click "Cancel Subscription"

Your subscription continues until the end of your billing period, then stops. No pro-rating needed - you paid for the month, you keep access for the month.

One Important Request

If you're thinking about doing a credit card dispute or chargeback, please just email us first.

Here's why:

• We'll give you a refund faster than your bank will
• Chargebacks cost us $25+ in fees - even if we refund you
• It hurts our ability to process payments and serve other customers
• We'd much rather just make you happy directly

What We Stand Behind

We believe in our service, but we also believe in treating people right. If you're not happy, we want to fix it - whether that's improving your experience or giving you your money back.

Your success is our success. If we're not delivering that, let's make it right.

Questions?

Reach out anytime:

• Email: support@campgroundsocial.com
• Live Chat: Available in your dashboard